| These openings mean facilitating accessibility to postal services in the afternoon for both towns | In the capital, the offices of Plaza Circular and Pintor Pedro Flores have also opened in the afternoon. The postal company's de-escalation plan includes different phases with extensions to customer service hours in strategic offices Correos has just reopened its customer service offices in El Corte Inglés in Murcia and Cartagena, located on the Gran Vía Escultor Francisco Salzillo and Alameda de San Antón, respectively.
From these offices the Post office hours will be from 10 to 22 hours without interruption.
In the Murcian capital, the afternoon hours have also been extended at the Plaza Circular and Pintor Pedro Flores offices.
In these venues the new hours are from 08.30 to 14.30 and from 16 to 20.30. These openings are included in Correos' plan to return to normality, which contemplates different phases that entail the gradual expansion of customer service hours in a staggered manner in its network of offices.
At this time, we have expanded customer service in strategic offices. This plan is under constant review and its implementation will depend on the evolution of the pandemic, the indications and protocols of the health authorities and the evolution of the company's operations and activities. In the last phase, the network of offices will already be governed with their usual hours, always guaranteeing all the security measures and protocols implemented. Strict security protocols since the start of the pandemic Since the publication of Royal Decree 463/2020, of March 14, which declared a state of alarm for the management of the health crisis situation caused by COVID-19, the public postal company has been applying strict protocols of security to guarantee the health of the company's employees and customers, which have led to the reduction of customer service hours in its network of offices. In addition, Correos has distributed 5,348,000 gloves, about 466,000 disinfectant wipes, 370,000 masks and 15,710 liters of hydroalcoholic gel among its professionals.
5,117 protective partitions have also been installed in offices across the country. Likewise, all company employees have information on the protocols to follow depending on the nature of each job and the actions carried out.
The main premises are to guarantee the distance of two meters, to avoid saturation in offices and facilities, and the continuous disinfection of all elements, work equipment and vehicles. On the other hand, all professionals with any type of symptoms must remain at home and notify their manager.
