| About twenty pediatricians attended the telephone consultations through this service that ends today due to the normalization of consultations | The phone that enabled the Ministry of Health for pediatric consultations on March 24 has received nearly 10,000 calls.
Thanks to this tool, trips to health centers and emergencies were avoided in order to guarantee the safety of both patients and professionals in the most critical moments of COVID-19 infection. This telephone service, which ends today due to the normalization of consultations, has managed to assist more than 90 percent of the demand, avoiding trips to the health center at a time when the population was asked to remain confined to their addresses, except essential exits. The average age of the patients in these calls was approximately 3 and a half years approximately, and those younger than one year, the group that consulted the most. The most demanded reason for consultation was isolated fever or associated with catarrhal symptoms, followed by cutaneous or gastrointestinal.
Inquiries about vaccine doubts were also very frequent. It has also been essential to indicate the need to go to the emergency department for evaluation of some patients whose families were very afraid of going to a health center. Twenty pediatricians answered the telephone consultations through the number 607 75 01 13, which has been operating continuously from 9:00 a.m.
to 9:00 p.m.
and from Monday to Sunday.
